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We are a one person shipping team! We only ship orders one day a week.
Orders ship on Tuesdays & may take an additional 5-7 days after. Please allow a few extra days for processing.
All orders are shipped through USPS. You will receive a tracking number via email once your order has shipped (with the exception of gift cards).
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Items are eligible to exchange or return within 7 days of delivery. You are responsible for cost of postage for return as well as additional shipping costs for exchange.
Once we receive your item, and it has passed inspection, we will begin to process your return/exchange.
We cannot hold items in the shop due to limited space. Thank you for understanding!
To return or exchange items please email sara@pigeonpgh.com